Awarding West Rainton Primary School

The manager of Springfield Lodge in West Rainton was proud to present our shield to a pupil of West Rainton Primary School.

Will Kitson was awarded for his outstanding contribution to visiting residents and also being a leading factor to the local community events.

This also gave us an opportunity to thank head teacher, Mrs McDonough, the teachers and all the pupils for their ongoing support to Springfield Lodge over this last year. The interaction and communication between both generations is truly inspiring.

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Springfield Lodge concert

Children from West Rainton Primary School visited Springfield Lodge to interview residents about their school life.

The information was collected along with photos of their early years, which families and residents had kindly provided.

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To showcase the information, a concert was performed at St Mary’s Church in West Rainton. The children compared their findings with stories of modern school days.

Everyone came together and enjoyed tea, cakes and sang songs.

Castleview coffee morning

Residents, families and staff at Castleview based in Alnwick came together for a coffee morning to raise funds for the Alzheimer’s Society.

As well as raising funds for a very important cause to Ascot Care, residents enjoyed delicious cake and more.

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The event in June successfully raised £39 - well done!

For more information of upcoming events at Castleview, contact their team on

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Welcome Andrea Anderson


Ascot Care are delighted to announce our latest appointment within our care homes. We are continually striving to improve all aspects of our service and the quality of care we deliver.  With that in mind we welcome Andrea Anderson on board as our new senior care co-ordinator.

 Andrea has a wealth of experience in the care industry and is currently in the process of completing her NVQ5 qualification, so is well placed to assist us in our pursuit of the highest levels of care possible. 

 Andrea will be involved with all aspects of the care provision we provide and will be visiting clients in their own homes to help them in any way we can, improving the services we offer, and to keep a hands on approach to person centred care.

We welcome Andrea and are sure she will fit into our established and experienced team.   

Embracing new technology

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Health Call SBAR

 Ascot care are soon to be implementing new technology into our care homes, working alongside the NHS with a system called ‘Health Call SABR’

 The new technology is going to speed up information gathering and reduce workloads and provide more efficient and quick help for patients and residents in care homes.

 The technology comprises of an App which will be able to record and send observations of a resident’s state, such as blood pressure, temperature, oxygen levels etc, and will be electronically sent to district nurses or Advanced Nurse Practitioners.

 The nursing teams will be able to make more informed clinical decisions for the resident with confidence they know what is ‘usual’ in that particular patient, leading to more person centred care.

 SBAR stands for Situation, Background, Assessment and Recommendation

Technology and information sharing will allow Community Matrons and District Nurses to use and review vital information far quicker, resulting in a promotion of health and wellbeing, by directing the patient’s care to the right person at the right time, preventing the amount of hospital admissions and phone referrals.

 The App allows the nursing team to request more observations if necessary, giving the care home worker more confidence and knowledge of what observations are regularly required prior to a nurse’s assessment.

 The technology will also give the residents and family members piece of mind that the recordings of observations have been logged and sent to the nurses to asses, whilst the resident may still be in their very own home. 

 All the staff at Ascot Care are undertaking the highest level of training in order to use this new technology.  Ascot Care are thrilled to be part of the new way of working alongside the NHS and making the well-being, care and safety of our residents at the forefront of our goals.

Ascot Care’s Approved Dementia Standard Scheme


 Ascot Care pride themselves on their commitment to high quality care services.  With this ethos in mind, Ascot Care have developed the ADS (Approved Dementia Standard Scheme).  This scheme is open to everyone, from our own care homes to external care settings, nursing homes or respite facilities, with a speciality and a responsibility to dementia care.  Ascot Care believe that people living with dementia need to be supported with the highest level or care and respect with their needs being priority, which is why we want to ensure through this scheme that standards are continuously maintained in the interest of the resident/patient living with dementia.

 Our new Approved Dementia Standards Scheme has been developed with an external independent consultancy company (Valued Care Solutions) to review several key areas of care, which are vital for the well-being of individuals with dementia.

 The scheme will see care facilities be awarded accreditation’s for 2 years in Bronze, Silver and Gold levels on successfully showing they have met compliance in the standards required.

 To obtain

Bronze, standards include, care facilities evidencing that the staff are competent in their knowledge of dementia work, that they have undergone the correct training and have a programme and schedule of on-going refresher courses.

 Silver, standards include being able to take their knowledge (from Bronze level) and deliver it to the individual with dementia in a very person centred manner, giving them dignity, choice, independence, privacy and care, meaningful activities with goals and monitoring outcomes, in order to fulfil the individuals needs in the best possible way.

 Gold, following successful completion of Bronze and Silver, the carehome (facility) will be independently reviewed, with random unannounced inspections, to evaluate how policies and procedures are being undertaken and if they maintain the standards previously met.  Standards also include Dementia friendly building environment, external spaces and equipment for use by individuals to be assessed.

 Ascot Care have put their own care home The Gardens of Darlington through the scheme.  Having been working hard over the last 6 months, they have successfully received their Bronze and Silver levels due to their staff’s continual commitment to educating themselves in the best possible way.  The level of care provided to those living with dementia at The Gardens is second to none, and our staff are proud to be providing such a valued service to those in need.  We are continuing to strive for higher goals every day and hope to achieve our Gold level in the very near future following the relevant assessments.

Plant pot painting

Westoe Grange in South Shields have been visited by pupils of Bamburgh School, South Shields. The pupils have decorated plant pots in an array of designs and given them as gifts to our residents. The residents loved their presents and some are indoors whilst others are helping to brighten our outdoor space to be seen and enjoyed by everyone. We would like to say thank you to the pupils of Bamburgh School.


Art donation brings summer feel

Artist Shelly Gilson from Rural Art has designed and created this painting of a sea view, giving the impression our residents are looking out the window and out to the horizon, residents can enjoy sitting outside in this peaceful area and admire the art. The art work has very kindly been donated to our care home at Springfield Lodge in West Rainton. We would like to thank Shelly for her fantastic work and the hours she has dedicated to this.